UPS i-parcel uses a ticketing system and communicates primarily through email. All inquiries should be sent to firstname.lastname@example.org.
The Merchant Service Team is available Mon – Fri 9 am – 5 pm. All email correspondence will be responded to within 1 business day
You can also reach us via our hotline:
- US merchants should call our US Toll Free (855)-692-2030
- UK merchants should call our UK Toll Free 0-808-189-3142
Phone calls will be answered during hours of operation as specified above. Messages will be returned within 1 business day.
If you are simply looking for
If there are no tracking updates then contact email@example.com team for current status. The Customer Service team is available 24/7 and are best equipped to handle package tracking issues.